Terms of Service

These Terms of Service constitute a legally binding agreement between you and Sammy AI ("we," "our," "us"). This document outlines the rules and conditions that govern your use of our AI-powered English tutoring platform and services (the "Service").

By using our Service, you agree to these Terms, and they will remain in effect throughout your use of the Service. This includes all terms in this document, as well as the terms in our Privacy Policy.

Service Description and Use

1. Sammy AI provides AI-powered English tutoring services through personalized lessons, conversation practice, and adaptive learning experiences. You agree to use the Service responsibly and in compliance with all applicable laws and regulations.
2. You are responsible for maintaining the security of your account information and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
3. The learning content, conversation practice, and educational materials provided are for English language learning purposes only. While our AI strives for accuracy, you acknowledge that language learning is a gradual process and results may vary based on individual effort and engagement.
4. You agree to provide accurate information when creating your account and to keep your profile information current and truthful.

Educational Content and AI Limitations

1. Sammy AI uses advanced artificial intelligence to provide personalized English tutoring. While our AI is sophisticated, it may occasionally make errors or provide imperfect responses. You should use the Service as a learning aid alongside other educational resources.
2. Our AI tutor provides feedback on pronunciation, grammar, vocabulary, and conversation skills. This feedback is designed to be helpful and encouraging, but should not be considered a substitute for human instruction in all contexts.
3. The conversation practice with Sammy AI is intended to simulate real conversations and provide a safe space to practice English. However, the AI's responses are generated based on training data and algorithms, not human emotions or experiences.
4. We continuously update and improve our AI algorithms. This means the Service may change over time, and we may add new features or modify existing ones to enhance your learning experience.

User Conduct and Responsibilities

1. You agree to use the Service for legitimate English learning purposes only. You will not attempt to misuse, exploit, or abuse the AI system or the platform.
2. You will not share inappropriate, offensive, or harmful content through the Service. This includes but is not limited to hate speech, discriminatory language, or content that could be harmful to minors.
3. You agree not to attempt to reverse engineer, hack, or otherwise compromise the security or functionality of our AI systems or platform.
4. You understand that your conversations with Sammy AI may be recorded and analyzed to improve your learning experience and our services, as outlined in our Privacy Policy.

Subscription and Payment Terms

1. Sammy AI offers both free and premium subscription tiers. Premium features may include unlimited conversations, advanced learning analytics, specialized courses, and priority customer support.
2. Subscription fees are charged in advance on a recurring basis (monthly or annually, depending on your chosen plan). You authorize us to charge your chosen payment method for these recurring fees.
3. You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period, and you will continue to have access to premium features until then.
4. Refunds may be available in certain circumstances as outlined in our refund policy. Please contact customer support for refund requests within 30 days of purchase.

Intellectual Property Rights

1. All content, features, and functionality of the Sammy AI Service, including but not limited to text, graphics, logos, AI responses, lesson content, and software, are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.
2. You retain ownership of the content you create or provide through the Service, such as your learning progress data and conversation inputs. However, you grant us a license to use this data to provide and improve our services as described in our Privacy Policy.
3. You may not copy, modify, distribute, sell, or lease any part of our Service or included software, nor may you reverse engineer or attempt to extract the source code of that software.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we handle your data.

By using Sammy AI, you consent to the collection and use of your information as outlined in our Privacy Policy, including the processing of your learning data and conversation records to personalize your educational experience.

Service Availability and Modifications

1. We strive to provide reliable and consistent access to Sammy AI, but we cannot guarantee that the Service will be available 100% of the time. Maintenance, updates, and unforeseen technical issues may occasionally cause temporary service interruptions.
2. We reserve the right to modify, suspend, or discontinue the Service or any part of it at any time. We will provide reasonable notice for significant changes that may affect your use of the Service.
3. We may update these Terms from time to time to reflect changes in our services or legal requirements. We will notify you of significant changes through the app or email, and your continued use of the Service constitutes acceptance of the updated Terms.

Limitation of Liability

While we strive to provide accurate and helpful English learning content, Sammy AI is provided "as is" without warranties of any kind. We cannot guarantee specific learning outcomes or the accuracy of all AI-generated content.

To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Age Requirements and Parental Consent

1. Sammy AI is suitable for learners of all ages. Users under 18 years of age must have parental or guardian consent to use the Service.
2. Parents and guardians are responsible for monitoring their child's use of the Service and ensuring appropriate usage. We provide parental controls and monitoring features for younger users.
3. We take special care to protect the privacy and safety of young learners, as outlined in our Privacy Policy. Parents may request access to their child's learning data or account deletion at any time.

Termination

You may terminate your account at any time by following the instructions in the app settings or by contacting our support team. Upon termination, your access to the Service will cease, and your account data will be handled according to our Privacy Policy.

We reserve the right to terminate or suspend your account if you violate these Terms of Service, engage in inappropriate behavior, or misuse the Service. We will provide reasonable notice before termination unless immediate action is required for safety or security reasons.

International Use and Export Controls

Sammy AI is available globally, but the availability of certain features may vary by region due to local laws and regulations. You are responsible for compliance with all applicable local laws when using our Service.

The Service and its underlying technology may be subject to export controls. You agree not to use the Service in violation of any export or trade restrictions.

Contact Information and Support

If you have questions about these Terms of Service, need technical support, or want to provide feedback about your learning experience, please contact us through:

• Email: contact@sammyai.xyz
• Website: www.sammyai.xyz

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Sammy AI is incorporated, without regard to conflict of law principles.

Any disputes arising from your use of the Service will be resolved through binding arbitration, except where prohibited by local law. You and Sammy AI agree to resolve disputes individually and waive the right to participate in class action lawsuits or class-wide arbitration.

Severability and Entire Agreement

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sammy AI regarding the use of our Service.

Updates and Notifications

We may update these Terms periodically to reflect changes in our services, technology, or legal requirements. We will notify you of significant changes through the app, email, or by posting the updated Terms on our website.

Your continued use of Sammy AI after we post or send notice of changes to these Terms means you agree to the updated Terms. If you do not agree to the changes, you should stop using the Service and may terminate your account.

Acknowledgment

By using Sammy AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. You also acknowledge that you have read and understood our Privacy Policy.

Thank you for choosing Sammy AI as your English learning companion. We're committed to providing you with an excellent educational experience while respecting your rights and privacy.