Privacy Policy

At Sammy AI, protecting your privacy and personal data is fundamental to our mission of providing personalized English learning experiences. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered English tutoring app and services.

This Privacy Policy applies to our mobile application and web services. It outlines how we handle learning data, conversation records, progress tracking, and personal information shared within our educational platform.

Information We Collect

To provide you with personalized English learning experiences, Sammy AI collects the following types of information:

Learning Data and Progress

• Your lesson completions, quiz scores, and learning milestones
• Language proficiency assessments and skill level evaluations
• Practice session recordings for pronunciation and speaking exercises
• Learning preferences and study goals you set within the app
• Time spent on different learning activities and engagement patterns

Conversation and Interaction Data

When you practice English with Sammy AI, we record and analyze your conversations to provide personalized feedback and improve your learning experience. This includes:

• Text-based conversations with the AI tutor
• Voice recordings for pronunciation practice and speaking assessments
• Response patterns and communication preferences
• Areas of difficulty and common mistakes for targeted improvement

Account and Profile Information

• Email address and account credentials
• Profile information such as name, age range, and native language
• Learning goals and target proficiency levels
• Subscription and payment information (processed through secure third-party providers)

Device and Usage Information

• Device type, operating system, and app version
• Usage patterns and feature engagement metrics
• Crash reports and performance data to improve app stability
• General location data to provide relevant content (country/region level only)

How We Use Your Information

Sammy AI uses your information to provide personalized English learning experiences and improve our educational services:

• Personalize lessons, exercises, and learning paths based on your progress
• Provide real-time feedback on pronunciation, grammar, and vocabulary
• Track your learning progress and generate performance insights
• Adapt the AI tutor's teaching style to match your learning preferences
• Send educational content, progress updates, and motivational messages
• Improve our AI algorithms and educational content quality
• Provide customer support and respond to your inquiries

Data Security and Protection

We implement industry-standard security measures to protect your personal and learning data. All data is encrypted both in transit and at rest. Our AI processing systems are designed with privacy-first principles, ensuring your conversations and learning data remain secure.

Access to your data is strictly limited to authorized personnel who need it to provide and improve our services. We regularly audit our security practices and update our protection measures.

Data Sharing and Third Parties

Sammy AI does not sell your personal information to third parties. We may share limited data with trusted service providers who help us deliver our educational services, such as:

• Cloud storage providers for secure data hosting
• Analytics services to understand app usage and improve performance
• Payment processors for subscription management (they do not access learning data)
• Educational research partners (only anonymized, aggregated data)

All third-party providers are contractually required to protect your data and use it only for the specific purposes we authorize.

Your Data Rights and Controls

You have full control over your personal data and learning information:

• Access and download your learning data and conversation history
• Correct or update your profile and account information
• Delete specific conversation recordings or learning sessions
• Request complete deletion of your account and all associated data
• Opt out of data collection for product improvement (may limit some features)
• Control notification preferences and communication settings

Children's Privacy

Sammy AI is designed to be safe for learners of all ages. We take extra precautions when handling data from users under 18 and comply with applicable children's privacy laws. Parents and guardians can request access to their child's learning data and account deletion at any time.

Data Retention

We retain your learning data for as long as necessary to provide our educational services and help you achieve your English learning goals. Conversation data is typically retained for up to 2 years to enable long-term progress tracking, but you can request earlier deletion at any time.

When you delete your account, we will remove your personal information within 30 days, though some anonymized learning data may be retained for research and service improvement purposes.

Changes to This Policy

We may update this Privacy Policy as our services evolve or to comply with legal requirements. We will notify you of significant changes through the app and email. Your continued use of Sammy AI after policy updates constitutes acceptance of the changes.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out to us:

• Email: contact@sammyai.xyz
• Website: www.sammyai.xyz